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CRM Essentials

Covering the fundamentals of the CRM ecosystem, this course unpacks this vital technology, examining what it is, how it works and what it offers business.
Difficulty: Beginner
Duration: Up to 51 minutes
Students: 122
Rating: 5/5
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6 steps
There are 2 Exams in this learning path
There are 4 Courses in this learning path
EXAM
Duration: Up to 10 minutes
CRM Essentials Pre-Assessment
CRM Essentials Pre-Assessment
You must complete the pretest before you start this content.
COURSE
Beginner
Duration: 2 minutes and 6 seconds
CRM Essentials Introduction
Welcome to this lesson on CRM Essentials.
COURSE
Beginner
Duration: 3 minutes and 47 seconds
Understanding Customer Relationship Management
COURSE
Beginner
Duration: 16 minutes and 23 seconds
CRM Capabilities
COURSE
Beginner
Duration: 8 minutes and 52 seconds
Creating a CRM Strategy
EXAM
Duration: Up to 10 minutes
CRM Essentials Post-Assessment
CRM Essentials Post-Assessment