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Lesson: Lesson Introduction. The duration is 3 minutes and 46 seconds
Lesson Introduction
3m 46s
Introduction to ITIL4
1m 6s
What is ITIL?
28s
Is it just about IT?
1m 18s
What is service management?
54s
Next
What is ITIL?
Training Library
Lesson Introduction
Lesson Introduction
Beginner
Difficulty: Beginner
1m 6s
Duration: 1 minute and 6 seconds
8,132
Students: 8,132
4.8/5
Rating: 4.8/5
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In this step, you are introduced to the ITIL framework and service management.
This content is developed in partnership with QA
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