AWS Cost Management and Customer Support
This lesson has been replaced with a new lesson. You can access Introduction to AWS Cost Management here
AWS offers several services to help businesses review, manage and optimize their costs, as well as help accounts maximize investments in any reserved services. Watching this lesson, you’ll learn about the various billing and cost management services available, what they do, and when they can best help you.
In addition, AWS offers a wide variety of services through customer support, far beyond the documentation and support forums that are available online to every AWS customer. This lesson teaches you the different levels of customer support available, what they offer, and who the ideal customers are for each level.
Learning Objectives
By the end of this lesson, you should be able to:
- Identify the different cost management services and support plans in AWS
- Describe the unique features and benefits that each service and support plan provides
- Summarize each service and support plan’s use case
Intended Audience
This lesson is designed for:
- Anyone preparing for the AWS Certified Cloud Practitioner
- Managers, sales professionals and other non-technical roles
Prerequisites
Before taking this lesson, you should have a general understanding of basic cloud computing concepts.
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