learning path

Content Essentials for Pharma & Healthcare

This course looks at the customer experience, and why providing consistent value has become a key driver of business success.
Difficulty: Beginner
Duration: Up to 53 minutes
Students: 1,103
Rating: 5/5
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Content overview

6 steps
There are 2 Exams in this learning path
There are 4 Courses in this learning path
Difficulty: Beginner. Duration: 2m 19s.
COURSE
Beginner
Duration: 2 minutes and 19 seconds
Content Essentials for Pharma and Healthcare Introduction
Welcome to this course on Content Essentials for Pharma and Healthcare.
Difficulty: Beginner. Duration: 17m 8s.
COURSE
Beginner
Duration: 17 minutes and 8 seconds
The Importance of Engaging Content
To keep up with growing expectations and competition, the pharma industry needs to deliver relevant content quickly, to suit the needs and demands of healthcare professionals. We’ll take you through the different types of content you’re likely to create, and look at how producing interactive content can engage customers and build brand reputation. We’ll also explore the role of the customer journey, and discuss the importance of including effective calls to action in your content.
Difficulty: Beginner. Duration: 12m 40s.
COURSE
Beginner
Duration: 12 minutes and 40 seconds
Adopting a Customer-Centric Mindset
To give you that all-important competitive advantage, you need to make sure that the customer is your top priority. Their needs and objectives should be the driving force behind every piece of content you produce. We’ll explore the process of segmenting your customers and developing personas, to help you better understand and meet the needs of healthcare professionals. We’ll also discuss the importance of optimizing your content, to make sure it’s always as up-to-date, engaging and relevant as possible.
Difficulty: Beginner. Duration: 1m.
COURSE
Beginner
Duration: 1 minute
Content Essentials for Pharma & Healthcare Glossary
Content Essentials for Pharma & Healthcare Glossary
Duration: Up to 10m.
EXAM
Duration: Up to 10 minutes
Content Essentials for Pharma & Healthcare Post-Assessment
Content Essentials for Pharma & Healthcare Post-Assessment