SimuLabs, short for simulation labs, elevate technical lab challenges by incorporating realistic, scenario-based experiences that test both technical expertise and essential soft skills.
You will review support tickets, chat with customers and stakeholders to gather key details, and address issues using the AWS Management Console.
In this SimuLab, you will step into the role of an AWS cost management team member tasked with resolving tickets to achieve AWS FinOps goals.
Familiarity with the following will be beneficial:
The following content can be used to fulfil the prerequisites: