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CRM Best Practice

Learn the steps you need to take to create and optimize a CRM Strategy, as well as governance and ethics for working with customer data.
Difficulty: Intermediate
Duration: Up to 50 minutes
Students: 233
Rating: 5/5
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Content overview
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Content overview

7 steps
There are 2 Exams in this learning path
There are 5 Courses in this learning path
Duration: Up to 10m.
EXAM
Duration: Up to 10 minutes
CRM Best Practice Pre-Assessment
CRM Best Practice Pre-Assessment
You must complete the pretest before you start this content.
Difficulty: Intermediate. Duration: 2m 24s.
COURSE
Intermediate
Duration: 2 minutes and 24 seconds
CRM Best Practice Introduction
Welcome to this lesson on CRM Best Practice.
Difficulty: Intermediate. Duration: 9m 13s.
COURSE
Intermediate
Duration: 9 minutes and 13 seconds
Choosing a CRM
Choosing a CRM
Difficulty: Intermediate. Duration: 10m 19s.
COURSE
Intermediate
Duration: 10 minutes and 19 seconds
Implementing a CRM System
Implementing a CRM System
Difficulty: Intermediate. Duration: 7m 21s.
COURSE
Intermediate
Duration: 7 minutes and 21 seconds
Implementing Your CRM
Implementing Your CRM
Difficulty: Beginner. Duration: 1m.
COURSE
Beginner
Duration: 1 minute
CRM Best Practice Glossary
CRM Best Practice Glossary
Duration: Up to 10m.
EXAM
Duration: Up to 10 minutes
CRM Best Practice Post-Assessment
CRM Best Practice Post-Assessment