In this hands-on lab, you will build a multi-agent IT support workflow with Gemini Enterprise Agent Platform and the Agent Development Kit (ADK). Gemini Enterprise Agent Platform provides a managed environment for visually designing, testing, and deploying AI agents. ADK complements the platform with a code-first framework for developing, orchestrating, and running agents.
You will create a ticket triage agent that collaborates with a specialist agent to identify the team responsible for an affected system. You will first design and test the system visually in Agent Studio, then export it to Python and run it locally with ADK. By comparing agent delegation with agent-as-a-tool composition, you will see how orchestration choices affect control flow and learn how to keep the main agent in control of a complete user interaction.
Upon completion of this intermediate-level lab, you will be able to:
The following prerequisites are beneficial for getting the most out of this lab:
The following content can fulfill the prerequisites: