Implementing Change

Lesson Description 

This module reflects on the need to change within a volatile, uncertain, complex and ambiguous (VUCA) environment and explains how Kotter’s Change Model can be used to successfully implement change. Within this it references the importance of the language we use and avoiding semantics. Then it highlights the important role of HR in the change process and how the Scrum Master can work with them to facilitate change.   

Learning Objectives 

The objectives of this lesson are to provide you with and understanding of: 

• The change model. 
• The Scrum Master’s role in using the change model as an agent for change. 
• Ensuring communication is clear and understood to avoid semantics. 

• The role HR play in driving culture change. 

Intended Audience 

The lesson is aimed at the Agile Scrum Master. However, it’s equally relevant to the Product Owner’s role in the team. 

Prerequisites of the Certifications 

There are no specific pre-requisites to study this lesson.  

Feedback 

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