Preparing for Change

Lesson Description 

This module looks at the role cognitive bias plays in business transformation and the importance of a growth mindset. Within this, it investigates the four stages of competence and the Scrum Master’s role in helping individuals move through them. Then it investigates the importance of psychological safety and how the Scrum Master can facilitate a ‘safe’ working environment which can generate higher levels of engagement, increased motivation and better performance. 

Learning Objectives 

The objectives of this lesson are to provide you with and understanding of: 

• Cognitive bias and the four stages of developing competence. 
• Why psychological safety is important in an agile environment. 
• How psychological safety can be increased. 

 Intended Audience 

The lesson is aimed at the Agile Scrum Master. However, it’s equally relevant to the Product Owner’s role in the team. 

Prerequisites of the Certifications 

There are no specific pre-requisites to study this lesson.  

Feedback 

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