The Customer Experience

Difficulty: Beginner
Duration: 1 minute and 53 seconds
Students: 2,744
Rating: 5/5

About

If we went back only a couple of decades, retail would be almost unrecognisable, and it’s no exaggeration to say that the emergence of the internet in the 90s changed everything. So, in this chapter, we’ll be exploring how far retailing has come in the last few years and the different retail channels available today.

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