Consumer-Centric Technologies
Difficulty: Intermediate
Duration: 3 minutes and 2 seconds
Students: 3,413
Rating: 5/5
About
Developing an in-depth awareness of the ‘Voice of the Customer’ and providing an excellent consumer experience is vital to developing a consumer-centric business approach, but this can be really hard to achieve! In this lesson, we’ll discuss how technologies like CRMs, CDPs and AI can help you out.
Why not check the glossary to make sure you are familiar with key terminology? (new tab)