Customer-Centric Values
Difficulty: Intermediate
Duration: 4 minutes and 5 seconds
Students: 28
We look at strategies for placing the customer at the center of all decision-making, some of the data you’ll need to be able to do this, along with the importance of embedding a customer-centric culture within the business.. We also touch on segmentation and how it can help you target audiences more effectively to encourage necessary changes in behavior.
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