Introduction to M365 Maturity Model

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Installing a software application doesn't instantly confer all of the benefits of increased efficiency and process streamlining as outlined in the marketing material. The larger and more complex the system, the more that is required from an organization implementing it to realize the benefits and return on investment. The Microsoft 365 platform is a vast ecosystem encompassing multiple products, and fully utilizing its features goes way beyond just knowing how to operate the software. The Microsoft 365 Maturity Model is a framework used to assess an organization's business processes and cultural readiness to embrace the 365 platform. This lesson outlines that framework and how it is applied to gauge an organization's level of preparedness to achieve maximal benefit from the Microsoft 365 range of applications and services.

Learning Objectives

• Learn what the Microsoft 365 Maturity Model is
• Learn how the Microsoft 365 Maturity Model works
• Learn how the Microsoft 365 Maturity Model is applied

Intended Audience

This lesson is intended for students who want to know about the Microsoft 365 Maturity Model and its use. Students who plan to take the MS-600 exam: Building Applications and Solutions with Microsoft 365 Core Services need to know about the 365 Maturity Model and its relevance to an organization's business processes and culture. 

Prerequisites

Students must be acquainted with the Microsoft 365 suite of products and services. You don't need to know about every aspect of the 365 platform in-depth, but you should know the intended use of each product and service.