Taking a People-First Approach to AI

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For brands that have decided to implement AI into their brand’s personalization efforts, there’s a lot to be aware of. Best practices not only help you maximize the effectiveness of your personalization efforts, but also avoid common pitfalls. 

In this lesson, we look at six key principles that can help you avoid these pitfalls and make the most of your AI personalization tools and strategies. We also cover the importance of applying a people-first approach to AI and what this can look like in practice. Finally, we discuss one of the most crucial aspects of AI personalization: using AI in a compliant and ethical way. 

Why not check the glossary to make sure you are familiar with key terminology? 

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