Why engagement matters. It's easy to forget just how important people are to the success of any business.

Employees and customers are people, not parts or gears in some big money-making machine.

How you make them feel about themselves says a lot about your business.

If you treat them poorly, or like a number, don't be surprised if their behaviour manifests itself in poor service for customers.

People matter.

Treat people like they matter, and they will surprise and reward you with discretionary effort and high performance.

Engaging your people really matters.

Employee engagement increases productivity in the workplace.

Engaged employees will always outperform their peers who are not engaged.

And who can make the biggest difference to engagement? Leaders.

You. They say 75% of people leave their jobs because of their manager or leader.

That's a staggering figure! But there's even more compelling evidence for high engagement.

Companies with high employee engagement are 21% more profitable.

Gallup’s study shows that highly engaged workplaces saw 41% lower absenteeism.

Gallup also finds that businesses with high levels of employee engagement generate share returns 342% higher than industry averages.

It's shown that a leader can account for at least 70% of the variance in employee engagement scores.

That's a big number and makes you, as a leader or manager in your business, an enormously influential figure.

Inspiring your People

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