Improving Customer Support with Microsoft Copilot
Difficulty: Beginner
Duration: 1 minute and 29 seconds
Students: 35
Welcome to Improving Customer Support with AI - Microsoft Copilot.
Learning Objectives
How Copilot Pro can be used to generate support documentation.
How Copilot for Microsoft 365 can help summary and find information within your environment
How to create custom copilots for support with Copilot studio
And how to use Copilot pro to manage tickets and logs within Excel
Intended Audience
Users looking to learn about Microsoft Copilot
Prerequisites
A basic familiarity with Microsoft Copilot
Covered Topics