Improving Customer Support with Microsoft Copilot

About

Welcome to Improving Customer Support with AI - Microsoft Copilot.

Learning Objectives

  • How Copilot Pro can be used to generate support documentation.

  • How Copilot for Microsoft 365 can help summary and find information within your environment

  • How to create custom copilots for support with Copilot studio

  • And how to use Copilot pro to manage tickets and logs within Excel

Intended Audience

  • Users looking to learn about Microsoft Copilot

Prerequisites

  • A basic familiarity with Microsoft Copilot

Unit UUID
Course UUID