CRM Capabilities
Difficulty: Beginner
Duration: 5 minutes and 2 seconds
Students: 1,412
Rating: 5/5
About
A CRM system offers plenty of benefits for your business’s various teams. In this section, we’ll find out how a well-implemented CRM can help sales and marketing teams to deliver marketing campaigns that truly resonate and improve sales performance. Then, we look at the some key capabilities that help customer service teams to better serve consumers. And, we’ll see how a CRM system can streamline the operations of human resources and business operations teams. Finally, we’ll go over some AI-powered capabilities that can supercharge your CRM system.
Why not check the glossary to make sure you are familiar with key terminology?