AWS Customer Support Options
Difficulty: Beginner
Duration: 2 minutes and 20 seconds
Students: 43
Rating: 5/5
In this lesson, we'll be examining various options for AWS customer support. We’ll review the different tiers of premium support plans offered by AWS, highlight where to find official documentation, and help you identify other sources of technical assistance and knowledge, both directly from AWS as well as its network of partner organizations.
Learning Objectives
- Introduce all of the resources that are available to support you on your journey with AWS.
- Introduce the various AWS customer support plans along with the features and benefits of each plan.
- Introduce the AWS Knowledge Center along with other sources for official AWS best practices and documentation.
Intended Audience
- Anyone who is looking to learn more about the different support plans and resources available for AWS customers.
- Anyone who is studying for the AWS Certified Cloud Practitioner exam.
Prerequisites
- A basic understanding of AWS.
Covered Topics